Service and repair

The "NPK VIP" enterprise performs service work on products under warranty service (repair of products at the manufacturer's facility) and sends replacement components to the Customer's address for self-repair in accordance with the product's technical documentation requirements.

The decision on the type of warranty repair is made by "NPK VIP" within 3 days from the date of receipt of the Customer's written notification of the malfunction and the necessary information for decision-making.